Shipping policy
Last updated: 19.05.2026
Thank you for visiting and shopping with us. The following terms and conditions constitute our Shipping Policy.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing and shipping times may be slightly delayed. If there is a significant delay with your order, we will contact you via email or social media.
Shipping Destinations
We currently ship to:
- United States
- European Union countries
If your country is unavailable at checkout, please contact us before placing an order.
Estimated Delivery Times
Estimated delivery times may vary depending on destination country, customs procedures, and local delivery services.
Estimated delivery times:
- European Union: 3–10 business days
- United States: 5–15 business days
Please note that delivery times are estimates only and are not guaranteed.
Delays caused by customs clearance, weather conditions, postal services, or other circumstances beyond our control may occur.
Shipping Costs
Shipping costs are calculated automatically at checkout based on:
- destination country
- package weight
- carrier rates
Any available free shipping promotions will be clearly displayed on the website or at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or other provided contact method so you can monitor your shipment status.
Please allow up to 48 hours for tracking information to become active.
Customs Duties, Import Taxes & Fees
Orders shipped internationally may be subject to customs duties, import taxes, VAT, and additional fees imposed by the destination country. These charges are determined by local customs authorities and are the responsibility of the customer upon delivery.
Please note that customs policies and import thresholds vary by country. Any applicable duties, taxes, or customs clearance fees are not included in the product price or shipping cost unless otherwise stated at checkout.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for orders shipped to incorrectly provided addresses. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.